Τηλεφωνικές Παραγγελίες: 210 3252382|info@shoesmall.gr
Privacy Policy2021-05-26T15:47:21+03:00

Our goal is to ensure that you feel safe on our sites, therefore your privacy and protecting your personal rights is important to us. For this reason,, We will be asked to carefully read the following summary of how our site works. You can be sure that your data will be processed in a transparent and fair and that it will make every effort to handle your data with care and responsibility.

The following Privacy Policy aims to inform you about how we use your personal data, complying with the stringent requirements of the Greek Law on Data Protection and the requirements of the General Regulation for Privacy (GKPD).

Frame processing of personal data

We collect and use your personal data to the extent necessary to provide you a functional site,content and our services, for example if you register on our sites, connect an existing customer account and ordering products. Your personal data is collected and used only with your consent. Exception to this rule constitutes a case in which the previous consent because of the circumstances and the data processing can not be allowed by law.

The security of your personal information a high priority for us. For this reason,, technical and organizational measures we take to protect your data stored by us so as to effectively prevent their loss and their misuse by third parties. Our employees who are responsible for processing personal data in particular are bound by confidentiality obligations and are required to comply with these. Your personal data are protected by ensuring that are transmitted in encrypted form; for example, we use SSL (Secure Sockets Layer) to communicate with your internet browser. A padlock will appear in your browser so that you can see when carried SSL connection. To ensure protection of your data at any time, technical security measures are regularly reviewed and adapted to new technological standards where appropriate. These principles apply, also, companies, where we assign the processing and use of data in accordance with our instructions.

Purposes of the processing and the legal principles governing the way in which processed your personal data

We collect, process and use your personal data for the following purposes:

  • Conclusion and performance of contracts
  • Providing newsletters, our own promotional actions or our partners
  • investigations
  • marketing activities, such as prize promotions
  • Service and customer support
  • Provision of broadcasting services, B.C. for processing orders for goods and services that offer online

We collect, process and use your personal data for the following purposes:

  • The article 6 paragraph 1 point a) the GKPD operates as a legal basis for the processing activities, for which we receive your consent to this processing order.
  • The article 6 paragraph 1 b) the GKPD provides that personal data may be processed for a contract, B.C. when product market. This element applies to every processing activity that is necessary for performing activities in pre contractual stage, such as for example carrying out investigations relating to products or services.
  • The article 6 paragraph 1 point c) the GKPD apply in cases in which we are bound by an obligation imposed by law, which requires the processing of personal data, for example to comply with tax obligations.
  • The article 6 paragraph 1 point d) the GKPD provides that personal data may be processed in order to preserve your own vital interests or another individual.
  • The article 6 paragraph 1 f) the GKPD applied in respect of our legitimate interests, for example when recruiting service providers for the purpose of executing orders (B.C. delivery services), when we carry out surveys and analyzes or when recording connection attempts.

Storage and routine deletion of personal data

Process and store your personal data only for as long as necessary to fulfill the purpose for which they are stored or for as long as we are obliged to do so under law or regulation. Once the object ceases to exist or is fulfilled, your personal data will be deleted or restricted. If the data are limited, They will be deleted once the retention period imposed by law, statute or contract ceases to obstruct the performance of the deletion, if there is no reason to believe that deletion endangers your legitimate interests, and provided that the deletion does not require paying particularly disproportionate effort due to the specific nature of storage.

Collection of general data and information (logs)

In compliance with Article 6 paragraph 1 f) the GKPD, Our site collects a range of data and general information on each access, which are temporarily stored in a server log files. The log file is created as part of the automatic recording performed by the electronic processing system. It is possible to collect the following data:

  • Access to the site (date, Time and frequency)
  • The way in which you come to the site (reference page, hyperlink, etc.)
  • The volume of sent data
  • The browser and browser version you are using
  • The operating system
  • The provider of Internet service you use
  • The IP address of your Internet service provider corresponds to your computer when you go online

The collection and storage of such data is necessary for the operation of the site in order to provide the site’s functionality and available content. Furthermore, we use data to optimize our website and to ensure the security of our information technology systems. For this reason,, the data are stored for a maximum period of seven days as a technical precaution.

also, We use such data for marketing purposes, market research and organization of our services to meet demand through the creation and analysis uses profiles with pseudonyms, only, Nevertheless, if you do not exercise your right to refuse or withdraw consent regarding the use of your data in this way (cf.. Notes on the right to object to have in the ‘Your Rights’). This includes the operation “identity Storage” («Remember me»), which you can also turn to your customer account in the “Personal Data”.

Cookies, web analytics services and social media

On our website we use cookies, web analytics services and additions (plugins) social media, for which a separate Privacy Policy.

Providing information about our products and services, special offers and other messages such as newsletters

We use your data to send information that you ask about products, our services and other special offers to the email address that you provide us. This will be done only with your prior consent or where permitted by law. The consent to the above provision is governed by Article 6 paragraph 1 point a) and Article 7 the GKPD.

  1. Subscribe to newsletters, promotions and surveys on our sitesYou can subscribe to newsletter, promotions and surveys free of charge on our website. When you register for the newsletter, promotions and surveys, the data entry form data will be sent to us, ie at least your email address or your mobile phone number.

    The recording is performed using a process of “double consent”, through which you will receive an email when registering, you would be asked to confirm your registration. Such confirmation is necessary in order to prevent anyone from registering e-mail addresses that do not belong to the same. Your consent will be obtained for the processing of data during the registration process and this Privacy Policy refers to this.

  2. Subscribe to shopIf you sign up to receive information by email or sms, through the page for a particular retail store, We will store your email address along with the name of the local retail store to provide you, also, specific information depending on your region on our products and services.
  3. Providing information on the sale of products and servicesIf you purchase products or services from our website, we can send you information about our other products and services similar to the email address you even without your consent.
  4. postal deliveriesMay, also, to use your information to send updates about products, services and special offers via email.

We want to find reading the emails you send pleasant, that’s why we try to only include the information that may consider interesting. Consequently, calculate and store the exposure rates and clicks you make to your user profile. Such information includes information about whether and when you open our emails, what content and click on them when, and on whether and why the email messages you send may not be taken from you. Furthermore, We use these data for statistical purposes.

Of course, you can, also, To unsubscribe to stop receiving such emails, ie to withdraw your consent for the future. Energy is provided corresponding unsubscribe link in every email and newsletter. Then you are asked to confirm the cancellation of your subscription to our site.

No possibility unsubscribe from some informational messages which are necessary for the performance of contracts and the operation of our site, including emails related services (B.C. enrollment confirmations, Information on customer service) or information concerning the markets (B.C. order confirmations, contractual documents, payment processing). You will receive these alerts to the contact information you provide.

Processing of personal data during communication, recording and reporting visitor orders

  1. CommunicationWhen you contact us by phone, email or via the contact form, The information you provide will be stored by us pursuant to Article 6 paragraph 1 point a) the GKPD to answer your questions. The communication will be recorded in order to allow receipt of communication in accordance with legal requirements. Your consent for data processing will be taken after completing the contact form and this Privacy Policy refers to this. Data collected on the above will be removed by us finished after this debate and after finally resolved this issue.
  2. Sign upIn our website we give you the option to register by providing personal data. These data are recorded in a data entry form and sent to and stored by us. Registration takes place on a contract or conduct activities in the pre-contractual stage and, Consequently, based on Article 6 paragraph 1 b) the GKPD.

    For the award of contracts, we ask for contact information according to the specific case, for example name, delivery address, billing address, email address and information about the payment method you choose. also, we use your data for data retention of our customers, wherein only stored data related. To avoid typing errors and to ensure that the products you order actually delivered to you, check if your address is complete and correct when registering.

  3. guest ordersYou can submit orders as visitor. If you choose this way order, no need to register before submitting your order. Note that you will need to re-enter your data at the time of any future orders.

    We collect, process and use the data you provide us for the guest orders for the purpose of executing the contract in accordance with Article 6 paragraph 1 b) the GKPD. We store the information you provide to us for the time duration of the processing and execution of your order. Then your data deleted, unless you decide to activate your customer account within timeframe 14 days of your order. The data are obliged to store in accordance with legal obligations, statute or contractual requirements on data retention, They will be restricted instead deleted so as to prevent their use for other purposes.

  4. DifferenceUnder Article 6 paragraph 1 data c) and St) the GKPD, We use and store the personal data and technical information as necessary to prevent or investigate misuse or other illegal conduct within our site, B.C. in order to maintain data security in the event of attacks on our information systems technology. Furthermore, We may take these actions under the command of public authorities or courts, to the extent that we are obliged to act in this way by law, and also in order to safeguard our rights and interests and to have the opportunity of our legal defense.

Transfer of personal data to third parties

When transmitting your personal data, ensure that the safety level is always as high as possible, and for that reason your data is only transmitted to service providers and partner companies selected carefully in advance and are bound by contractual obligations. also, transmit your data only to entities established within the European Economic Area and, Consequently, subject to stringent EU legislation on data protection or bound by a corresponding safety standard. Data transfer to third countries does not take place or not currently foreseen.

  1. Transmission between associated companies of the Group in accordance with Article 6 paragraph 1 b) the GKPDTransmit your personal data, for the conclusion and execution of contracts on the performance of deliveries and services on our sites, in associates of the Group in Greece in order to store them in a central database and for purposes of internal billing and accounting Group. This is necessary especially for you you can use all our services. If you wish to receive your order from retailer, this store you selected will be notified of your request and will process it. If you contact retailer or our telephone customer service hotline in case of questions, complaints or refunds, the shop and the telephone service line would acquire, also, access your order data in order to cope with your problem.
  2. Transmission to partners in accordance with Article 6 paragraph 1 b) the GKPDAs for the services and products we offer on our sites, We are working with various companies for a number of product groups. If you order products or services of these partners, We will transmit personal data you provide during registration and, if realized and other markets, additional personal data specified in the “My Account” for the conclusion of contracts (particular email address,delivery address and invoicing). Your contractual partner will be specified in the respective product pages, Shopping in the Terms and Conditions of Business and Legal Notice. Note that your its counterparty itself is responsible for the security measures of the data received and that additional or different Privacy Policies counterparty may apply for these product pages.
  3. Transmission to partners service providers in accordance with Article 6 paragraph 1 data b) and St) the GKPDFor the operation and optimization of our website and for the execution of contracts, We employ various service companies that work on our behalf, B.C. to provide centralized information technology services, to host our website, process payments and send products, install equipment, or deliver newsletters. Transmit the information necessary for their respective purposes in these service partners (B.C. name, address).

    Some of the companies they work for us on the processing and execution of orders and, Consequently, You may use the data provided exclusively in accordance with our instructions. In this case, we are legally responsible to ensure that these companies, where we assign services, take appropriate data protection measures. For this reason, We agree on specific data protection measures to such companies and follow these steps on a regular basis.

    If the goods are to be dispatched are bulky or heavy, your order will be sent by the service provider such as for example the Hermes or Nick. This service provider will receive information from us, such as the email address or phone that you provide us with your order, so that they can arrange a specific delivery time with you.

    Unlike the requirements for external processing, transmit data to third parties in the following cases for the execution of the contract, cases where third parties are responsible for the use of these data:

    • With regard to the shipment of goods, the data are transferred to logistics companies or the provider of postal services specified in the order.
    • As regards the payment of ordered goods, the data is transmitted to the processor of payment or financial bank specified in order. If a credit card is used as a method of payment, It will be carried out safety checks on the basis of the transaction using the processor of payment EDPS SA, to prevent credit card fraud.

    Regarding payment, not collect or store information relating to the payment as for example credit card numbers or account information. This information is sent exclusively and directly to said processor of payment. If a credit card is used as a method of payment, exception is the “False card number”. To avoid having to re-enter the data of your credit card for each payment, saved a false card number on your customer account. The false card number is only facilitate the payment of our products and website services you order through your customer account and is not identical to the number of your credit card.

  4. Transmission to other third parties in accordance with Article 6 paragraph 1 data c) and St) the GKPDEnd, We may transmit your data to third parties or government agencies under applicable data protection legislation if we are legally obliged to do so (B.C. under a public authority or court) or if we are entitled to do so (B.C. because it is necessary for the investigation of criminal activity or for claiming and exercising their rights and our interests).

Your rights

Certainly, you have rights regarding the collection of your data, for which gladly inform you then. If you wish to exercise any of the following rights free of charge, all you have to do is send us a message. You can use the following contact information without undergoing additional costs beyond those you charge your communications provider to send the message:

By email: info@mandarinhome.gr

by mail: Mandarin Home, Iroon 27, Piraeus

For your safety, we reserve the right to obtain further information needed to confirm your identity when you reply to an existing request. If it is not possible to identify, reserve, Furthermore, our right to refuse to respond to your request.

  1. right to informationYou are entitled to request information from us about your personal data stored with us.
  2. right of rectificationYou have the right to ask for immediate correction and / or completion of your personal data stored with us.
  3. Right restriction processingYou have the right to ask to limit the processing of your personal data if you dispute the accuracy of your data stored with us, if the processing is unlawful and if the data is not longer needed us, but you do not want to delete the data and demand data for the foundation, exercise or support legal rights, or if you notice your opposition to the processing.
  4. right of erasureYou have the right to request deletion of your personal data stored by us, unless the data retention is necessary for freedom of expression, freedom of information, compliance with a legal obligation, the public interest, to establish legal claims or defense against them or pursue legal rights.
  5. right to informationIf you exercise your right to correction, erasure or restriction of processing, We will notify all recipients of your personal information to the effect that these data have been corrected, deleted or longer subject to processing restrictions, unless it is not possible to do so or information requires disproportionate effort.
  6. Right to data portabilityYou are entitled to receive a copy of the data you have provided to us, which will be sent to you or a third party in structured, commonly used and readable format machines. If you require immediate sending of data to another data controller, this will take place only if technically possible.
  7. right of oppositionIf your personal data are processed based on legitimate interests in accordance with Article 6 paragraph 1 f) the GKPD, you are entitled to object to the processing at any time in accordance with Article 21 the GKPD.
  8. Revocation of consentYou are entitled to revoke your consent for the collection of data at any time, which recall will apply to the future. The data collected until the withdrawal of acquired legal force are not affected. We hope you understand that processing your revocation may take some time for technical reasons and that they may continue to receive mail from us in the meantime.
  9. Right to complain to a regulatorIf the processing of your personal data violates the law on data protection or if your rights on data protection have been violated in any other way, you can complain to the regulatory authority MSFU.

The fastest, easy and convenient way to exercise your right to correction and deletion is to log in to your customer account and edit or directly delete the data stored in the account. Note that since the data will be deleted, you will no longer have access to the services of our partners through our website. You might not be, also, To re-download services. For this reason,, Please back up your data before you exercise your right to delete. The data are obliged to store in accordance with legal obligations, statute or contractual requirements concerning the retention of data shall be limited rather than deleted so as to prevent their use for other purposes.

Protecting data with respect to the documents and application procedures

We collect and process personal data concerning applicants for the purpose of execution of application procedures. For this purpose apply this Privacy Policy.

Links to websites of other companies

Our site contains links to websites of other companies. We are not responsible for the data protection measures taken by other sites, in which you can access through these links. Please explore these external websites on their respective privacy policies.

Changes to Privacy Policy

To ensure that our Privacy Policy is always in line with existing legislative requirements, we reserve the right to make changes at any time. The same applies to cases where the privacy policy should be modified to adapt to new or modified products or services.

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